Privacy Policy

Overview

Kinetix Web Development ("we", "us", "our") operates the website kinetixdev.com and provides web development services. This policy describes how we handle personal data collected through our website, contact forms, and business communications.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

Data We Collect

Information you provide directly

• Contact & inquiry data: Name, email address, company name, project description — when you fill in our contact form or reach out via Discord.
• Project data: Documents, brand assets, and content you share during a project engagement.
• Payment data: Invoice records. We do not store card or bank details — payments are processed via third-party providers (PayPal, etc.).

Information collected automatically

• Usage data: Pages visited, time on site, referring URL, browser type, and approximate location (country/city level) — collected via analytics tools.
• Cookies & local storage: Small files that help our site function and remember your preferences (see Section 5).
• Log data: IP address, server access logs — retained for security and debugging purposes.

How We Use Your Data

We use collected data for the following purposes:

• To respond to inquiries and provide quotes.
• To deliver and manage contracted web development projects.
• To send project-related communications, invoices, and updates.
• To improve our website's content and performance.
• To detect and prevent fraud or security incidents.
• To comply with our legal obligations.

We do not sell your personal data or use it for unsolicited marketing without your explicit consent.

Sharing & Disclosure

We do not sell or rent your personal information. We may share data only in the following limited circumstances:

• Service providers: Trusted third parties who assist us in delivering services (e.g., cloud hosting providers, payment processors, analytics platforms). They are contractually required to protect your data.
• Legal requirements: If required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before this occurs.
• With your consent: Any other sharing only happens with your explicit prior approval.

Cookies

We use the following types of cookies on our website:

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the site.

Data Retention

We retain personal data only for as long as necessary:

• Inquiry data: up to 12 months if no project is initiated.
• Project data: for the duration of the project plus 3 years for legal and audit purposes.
• Invoice and payment records: 7 years as required by financial regulations.
• Analytics data: anonymised and aggregated; not linked to individuals after 26 months.

You may request early deletion of your data at any time (see Section 8).

Security

We implement appropriate technical and organisational measures to protect your data, including:

• HTTPS encryption for all data in transit.
• Access controls limiting data access to authorised team members only.
• Regular security reviews of our tools and processes.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Please contact us immediately if you suspect a security breach involving your data.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request deletion of your data ("right to be forgotten"), subject to legal retention requirements.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to specific uses of your data.
• Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us via Discord or email. We will respond within 30 days.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

Third-Party Links

Our website contains links to third-party platforms such as Discord. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you visit.

Policy Updates

We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated date. For significant changes, we will notify active clients via Discord or email. We encourage you to review this page regularly.

Contact Us

For any privacy-related questions, requests, or concerns, please reach out: